County of Maui Hawai'i
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Fiscal/Customer Service
New! Monthly Billing
The Department of Water Supply (DWS) is switching to monthly billing for water and sewer services. 

Read the announcement here.

Read about important changes to your monthly bill here.

Future plans for 2013 include:
  • DWS is currently working on providing online eBill access.  eBill will allow you to view or print your bill for the current and past 12 months. 
  • eStatement will allow billing statements emailed to customers who sign up for the service.  This will also be available online.  Only one bill is provided, either mailed or emailed. 
  • DWS is also working on accepting credit card payments. 

Fiscal/Customer Service Division Responsibilities
The Fiscal Division is in charge of accounting responsibilities and customer service including:
  • Budget development
  • Budget control
  • Overseeing the annual audit
  • Long-range financial planning
  • Advising BWS on fiscal matter
  • Payroll preparation
  • Centralized purchasing
  • Maintenance of stores inventory
  • Process and research claims for damages
  • Provides customer support
  • Processing of bills and payments
  • Tracking and responding to customer inquiries and service requests
  • Collection of delinquent accounts
  • Handling water service applications
  • Administering rules and regulations relating to water service

View your Water Bill Information
View Bill Customers can view their water bills, access account information and request electronic bill presentment online by creating an account here:



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